New Boston Airport Shuttle

Travelers from New Boston, Texas, now have a dedicated door‑to‑door shuttle service that links the historic community to the bustling terminals of Dallas/Fort Worth International Airport (DFW) and Dallas Love Field (DAL). Whether you’re heading to a corporate meeting in downtown Dallas, catching a connecting flight, or visiting family in the Metroplex, Texas Shuttle provides a seamless ride that respects your schedule and the local geography.

The straight‑line distance between New Boston and DFW is roughly 147 miles; the actual road trip follows a scenic path through East Texas, adding a few extra miles but delivering a predictable travel time of about 200 to 275 minutes. Most trips start by heading west on US‑82, a historic highway that threads through the piney woods of Bowie County. After crossing the Texas – Arkansas line, you merge onto I‑30 West, a major corridor that leads directly into the Dallas‑Fort Worth corridor.

For DFW International Airport, the route continues on I‑30 until it meets I‑35E North. This highway skirts the northern edge of Dallas, passing through the business districts of Irving and the upscale neighborhoods of Grapevine. The shuttle then follows signage into DFW’s four terminals—A, B, C, and D—providing a calm arrival at the gate you need. Travelers heading to Dallas Love Field stay on I‑30 West a bit longer before taking I‑635 North, which circles the city and drops you off at Love Field’s compact terminal complex, known for its easy‑access check‑in counters.

For those who need to reach Houston’s William P. Hobby Airport (HOU) or our team Barton Rodriguez International Airport (IAH), Texas Shuttle offers a custom itinerary on request. The Houston route takes a different path, heading east on I‑10 toward Houston, then switching to I‑45 South to connect with either Hobby’s domestic terminal or IAH’s expansive international hub.

Our drivers are familiar with the local neighborhoods, including the historic district of New Boston, the commercial zones along Loop 215 in Dallas, and the bustling airport plazas where you’ll find rental cars, rideshare pick‑up points, and hotel shuttles. They keep an eye on real‑time traffic updates and airport flight information, so you can relax knowing that a slight delay on the runway won’t throw off your pickup schedule.

How early should I schedule my pickup?

Because the drive can take between three and a half and four and a half hours, we recommend reserving your shuttle at least 24 hours in advance. This gives us enough time to plan the most efficient route and to coordinate with any last‑minute flight changes.

What happens if my flight is delayed?

We monitor your flight status continuously. If the arrival time shifts, our driver will adjust the pickup accordingly, ensuring you don’t have to wait unnecessarily at the airport.

Can I bring large suitcases or sports equipment?

All of our shuttle vehicles are equipped with spacious cargo areas. Whether you’re traveling with oversized luggage, a golf bag, or a set of skis, there is room for your items without compromising passenger comfort.

Ready to lock in your ride? Call us at (817) 403‑6196 or book online now. Use promo code ONLINE to receive 10 % off round‑trip bookings and enjoy a smooth start to your journey from New Boston to Dallas or Houston.

New Boston Shuttle: Your Complete Guide to Boston Area Transportation Services

If you're searching for a "new Boston shuttle" service, you're likely looking for reliable transportation options in and around the Boston metropolitan area. Whether you're a visitor navigating Logan Airport, a Boston University student commuting to campus, or an employee traveling between medical facilities, understanding the shuttle networks available can save you time and stress. This comprehensive guide covers everything you need to know about Boston's shuttle services, from hospital shuttles to university transit and intercity bus options.

Overview of Boston Shuttle Services

Boston offers several interconnected shuttle networks operated by major institutions and transportation companies. The largest systems include the Mass General Brigham Transportation Department shuttles, Boston University Shuttle (BUS), and Boston Express intercity bus service connecting New Hampshire to Boston and Logan Airport. These services operate throughout the week, with most shuttle routes running on weekdays from early morning until evening hours.

The shuttle infrastructure in Boston serves multiple purposes: connecting employees between hospital campuses, providing students with campus-to-campus transit, and offering travelers convenient airport access. Each system has its own schedule, stops, and accessibility features that passengers should understand before their journey.

Major Shuttle Systems Serving the Boston Area

Mass General Brigham Transportation Department

The Mass General Brigham Transportation Department operates one of the most extensive hospital shuttle networks in New England. Their shuttles connect multiple facilities across Boston, including Massachusetts General Hospital (MGH), Brigham and Women's Hospital (BWH), and several affiliated health centers. The department manages routes that transport employees between campuses, making it essential for healthcare workers commuting between facilities.

Contact the Mass General Brigham Transportation Department by calling 617-726-2250, Monday through Friday, 8 a.m. to 7 p.m. You can also reach them via email for non-urgent inquiries. For wheelchair-accessible shuttles, the department requests that passengers call at least 24 hours in advance to ensure availability of a shuttle with a wheelchair lift.

Boston University Shuttle Service

The Boston University Shuttle (BUS) provides critical transportation for students, faculty, and staff navigating the university's multiple campuses in the Boston area. BU shuttles operate throughout the year with seasonal schedule adjustments, including summer service changes and special move-in period modifications for students returning to campus each fall.

BU shuttle service typically operates on weekdays with multiple routes connecting key campus locations. The university has implemented various service changes over the years, including adjustments during summer months when fewer students are on campus and modified routes during move-in weekends in late August. Students are encouraged to check the BU Transportation website regularly for the most current schedule information, as routes and stops may change based on university needs and construction projects.

Boston Express Bus Service

Boston Express offers premium intercity bus service connecting Nashua, New Hampshire, directly to Boston and Logan Airport. This service runs seven days a week with multiple daily departures, providing a comfortable alternative to driving for travelers between New Hampshire and Massachusetts. The buses feature modern motor coach amenities and free parking at the Nashua departure location.

Boston Express drops off and departs passengers from East 42nd Street in Manhattan, between 1st and 2nd Avenues, providing convenient access to mid-town Manhattan for travelers. The service follows weekend schedules on major holidays, including Labor Day. Agents are available to assist passengers daily from 4:00 a.m. to 5:30 p.m., or you can send an email inquiry through their website for additional support.

Albany Street Garage Shuttle: Key Route Details

The Albany Street Garage Shuttle operates as part of the Mass General Brigham transportation network, providing employees and visitors with access to parking facilities along Albany Street in Boston's South End neighborhood. This route connects several important locations including the Power Plant Lot (next to 710 Albany Street) and the 610 Albany Street Garage.

For passengers using public transit, the Albany Street Garage Shuttle connects with Ruggles Station on the MBTA Orange Line, providing access to the commuter rail and local bus routes. The shuttle stops along Albany Street include connections at Atkinson Street, Bradston Street, and Gerard Street, making it a versatile option for those working or visiting the medical campus area.

Ruggles Station Shuttle: Connecting to Public Transit

The Ruggles Station Shuttle provides a critical link between Mass General Brigham facilities and Boston's public transportation network. This shuttle connects employees and visitors with Ruggles Station, located on the MBTA Orange Line, as well as multiple bus routes and commuter rail connections. The shuttle route includes stops at 710 Albany Street and the Crosstown Center location.

The Ruggles Shuttle operates on weekdays starting at 5 a.m., with buses arriving approximately every 20 minutes throughout the day. This frequent service makes it reliable for daily commuters who need to transfer between shuttle services and the MBTA. The route serves multiple stops including Southampton Street (near Red Dog Pet Spa), Topeka Street, South Bay Avenue, and Hampden Street, covering a significant portion of the medical campus area.

Andrew Station Shuttle: Accessing the Red Line

While not explicitly detailed in the provided public information, the Andrew Station Shuttle typically connects Mass General Brigham facilities with the Andrew Station on the MBTA Red Line. This connection is vital for employees and visitors traveling from southern Boston neighborhoods and suburbs who prefer using the Red Line over other transit options.

Shuttles serving Andrew Station provide connections to the Red Line, which runs through downtown Boston and connects to Cambridge and Quincy. The route typically includes stops at key hospital campuses and employee parking facilities, making it a comprehensive option for multi-modal commuting.

Accessibility Information for Boston Shuttles

Accessibility is a priority for Boston's major shuttle services, though specific accommodations vary by route. The Mass General Brigham Transportation Department notes that all shuttles are wheelchair accessible except for the following routes: BWH – 65 Landsdowne St., Charlestown Health Center – Parking, BWH – 111 Cypress, Assembly – BWH, Assembly – MGH, Assembly – Station, MGH – Charlestown Health Center, North End Waterfront Health Center, and MGH – 65 Landsdowne St.

Passengers requiring wheelchair-accessible vehicles should contact the Mass General Brigham Transportation Department at 617-726-2250 with at least 24 hours advance notice. This ensures the appropriate shuttle with a wheelchair lift is available for your trip. Service is also available by request to Crosstown Center and 801 Albany Street for passengers who need special accommodations.

Download the Passio GO App for Real-Time Shuttle Tracking

Many Boston shuttle services, including Mass General Brigham, have integrated with the Passio GO app to provide passengers with real-time tracking capabilities. The Passio GO app allows riders to view current shuttle locations, estimated arrival times, and route maps directly from their smartphones. This technology significantly improves the commuting experience by reducing wait times and helping passengers plan their journeys more efficiently.

The Passio GO app is available for both Android and iOS devices, making it accessible to virtually all smartphone users. Simply search for "Passio GO" in your device's app store, download the application, and select your relevant shuttle system to start tracking vehicles in real-time. The app displays shuttle stops along each route, upcoming arrival predictions, and service alerts that may affect your commute.

Service Changes and Schedule Updates

Shuttle services throughout Boston regularly update their schedules to accommodate seasonal demand, university calendars, and operational needs. Recent updates from Boston University indicate schedule changes taking effect at the beginning of each semester, with modified routes during move-in periods in late August and reduced service during summer months when campus population decreases.

For Logan Airport shuttle service, passengers should note that Boston Express implemented a new stop at Terminal C effective Monday, August 24, 2026. Travelers using this service will be picked up at the orange Scheduled Bus sign outside of Door C-102. Always check for travel updates before your journey, as shuttle stops and schedules can change with minimal notice.

Comparison of Boston Area Shuttle Services

Service Hours Frequency Key Connections Accessibility
Mass General Brigham Mon-Fri, 5am-7pm Every 20 min MGH, BWH, Ruggles, Albany St Most routes accessible
BU Shuttle Mon-Fri, varies by route Varies Campus buildings, housing Contact BU Transportation
Boston Express Daily, 4am-5:30pm Multiple daily trips Logan, Manhattan, Nashua Fully accessible

Contact Information for Boston Shuttle Services

For the most accurate and up-to-date information, passengers should contact shuttle services directly. The Mass General Brigham Transportation Department can be reached at 617-726-2250, available Monday through Friday from 8 a.m. to 7 p.m. Boston Express customer service agents are available daily from 4:00 a.m. to 5:30 p.m. Boston University Transportation can be contacted through the university's main transportation office for shuttle inquiries and schedule information.

Frequently Asked Questions About Boston Shuttles

What shuttle services are available for Logan Airport?

Boston Express provides daily shuttle service to Logan Airport from Nashua, New Hampshire, with multiple daily departures. Additionally, Mass General Brigham operates shuttles that may connect employees and patients to various airport terminals. Check individual service websites for specific routes and schedules.

Are Boston shuttles wheelchair accessible?

Most Boston shuttle services offer wheelchair-accessible vehicles, though some specific routes may not have accessible options. For Mass General Brigham shuttles, contact 617-726-2250 at least 24 hours in advance to request an accessible vehicle. Boston Express and BU Shuttle services are generally fully accessible.

How can I track shuttle locations in real-time?

Download the Passio GO app from your smartphone's app store to track Mass General Brigham shuttles in real-time. The app shows current vehicle locations, estimated arrival times, and route maps. Other shuttle services may have their own tracking applications or website features.

What is the frequency of Mass General Brigham shuttles?

The Ruggles Station Shuttle and other Mass General Brigham routes typically operate with buses arriving approximately every 20 minutes on weekdays starting at 5 a.m. Frequency may vary during off-peak hours and certain routes may have different schedules.

Can I bring children on Boston shuttles?

Boston Express allows children 15 and younger to ride free when accompanied by an adult purchasing a full-fare ticket. Additional children are eligible for a child fare, which is half the applicable adult fare. Check individual shuttle services for their specific child passenger policies.

How do I contact Mass General Brigham Transportation?

You can reach the Mass General Brigham Transportation Department by calling 617-726-2250, Monday through Friday, 8 a.m. to 7 p.m. For non-urgent inquiries, email the department through the contact form on their website.

Do Boston shuttle services operate on weekends?

Most hospital and university shuttles operate Monday through Friday only. Boston Express intercity service operates seven days a week, including weekends and most holidays. Always check the specific service schedule, as holiday schedules may differ from regular operations.

New Boston to DFW Airport Shuttle

Click Above to Check Rates

Pricing / Fares to and from Dallas

How much does a shuttle cost to Dallas TX?

It depends on the addresses you enter, if it's in the middle of the night or early morning, and the number of people. Check rates by clicking the buttons that say "Check Rates" below. There are different options under "Select Service" like "To Airport" or "From Airport" and "One Way" or "Round Trip". Choose the option called "Any Two Addresses 24/7" for non-airport transportation between any two addresses in Texas. Rates are total, not per person.

How do I save money?

Enter the promo code "ONLINE" for round trips and save 10% for booking online, or book a round trip and save more both ways. You'll also get a free upgrade to non-stop if you use the promo code "NONSTOP". We're here to help; so if you have any questions, feel free call us.

How Do I Get an Accurate Quote?

  • Step 1 - You can just type city and check rates, but we recommend entering the full address to get an accurate quote since we have special rates for certain zip codes and most pricing is mileage based. Once you fill in the addresses, click "View Rates".
  • Step 2 - We include pricing for Texas Taxi, Airport Shuttle and Black Car Service, so you can compare costs and have more options. Choose the type of service you want with the correct number of passengers. Once a price comes up, click "Reserve Now"
  • Step 3 - Enter your name, cell phone and email to save your quote and automatically get a copy sent to your email. We can easily look up your quote by name if you call and finish up your reservation. Just click "Continue"
  • Step 4 - The website won't book anything until you enter a credit or debit card on the final booking screen. You will automatically receive a confirmation email with all the details after you click "Confirm My Reservation".

What are the benefits of using our service?

Door to door shuttle service is included on all our trips. Usually trips in Texas are non-stop in a nicer vehicle. Texas Shuttle can pick you up Dallas, or your home anytime 24/7. We normally take you straight there, which is very different from other companies that leave you at a bus stop in Texas, and stop and wait repeatedly. We also don't pack you in with 8-54 people you don't know.

Does it cost anything to change my reservation?

You can change the date and time of your reservation at no cost. If you don't know the exact address, you can enter the city for now and reserve it, then give us the full address later. If you don't know your flight number landing in Dallas, you can estimate the time and update the flight number and time later.

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Our Nicer Vehicles

What type of vehicle will pick me up?

We send a New Boston to DFW Shuttle or SUV (4+ passengers) or a nice car (1-3 passengers) anytime and take you to any address in Fort Worth Texas, not just DFW. Our Dallas and Fort Worth vehicles are clean and newer. Most vehicles are luxury and full size. We have Mercedes Sprinter Shuttles, Lincoln Navigators, Lincoln MKZ's, and a variety of other vehicles.


Pickup Locations

Your Texas Shuttle picks you up where it says Prearranged at DFW or Ground Transportation at Love Field. If you are in a wheelchair, do not allow your attendant to leave you anywhere except Prearranged at DFW. The signs are easy to see, and they are always at the curb.
Security won't allow drivers to wait or walk more than 15 feet away from their vehicle, so good communication is essential. Turn on your cell phone and take it off airplane mode and silent, so your driver can call or text you. If you don't recognize the number, it's probably your driver.


DFW - Prearranged Limo is located at the lower level of each terminal. Please choose the closest one to your gate and let your driver know when they call or text you.

  • Terminal A - Level 1 - Prearranged Limo is across the crosswalk from Door A15 and A29. 
  • Terminal B - Level 1 - Prearranged Limo is across the crosswalk from Door B8 and B30. 
  • Terminal C - Level 1 - Prearranged Limo is across the crosswalk from Door C4, C10, C24 and C30. 
  • Terminal D - Level 0 - Prearranged Limo is Downstairs near Door D22.
  • Terminal E - Level 0 - Prearranged Limo is Downstairs near Door E35.

Love Field - Ground Transportation is on the lower level down the ramp from the baggage claim. Head to the right, and we pick you up where it says Oversized Vehicles.


Better Drivers (New Boston to DFW)

Who are your drivers?

Most of our shuttle drivers have been driving professionally for more than 10 years in Dallas or Fort Worth Texas. They have excellent people skills, and are usually very knowledgeable about the area from Dallas to Fort Worth. Some of our shuttle drivers are professional guides in Dallas or Fort Worth Texas. Learn more about our drivers.

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New Boston Shuttle: Your Complete Guide to Boston Area Transportation Services

If you're searching for a "new Boston shuttle" service, you're likely looking for reliable transportation options in and around the Boston metropolitan area. Whether you're a visitor navigating Logan Airport, a Boston University student commuting to campus, or an employee traveling between medical facilities, understanding the shuttle networks available can save you time and stress. This comprehensive guide covers everything you need to know about Boston's shuttle services, from hospital shuttles to university transit and intercity bus options.

Overview of Boston Shuttle Services

Boston offers several interconnected shuttle networks operated by major institutions and transportation companies. The largest systems include the Mass General Brigham Transportation Department shuttles, Boston University Shuttle (BUS), and Boston Express intercity bus service connecting New Hampshire to Boston and Logan Airport. These services operate throughout the week, with most shuttle routes running on weekdays from early morning until evening hours.

The shuttle infrastructure in Boston serves multiple purposes: connecting employees between hospital campuses, providing students with campus-to-campus transit, and offering travelers convenient airport access. Each system has its own schedule, stops, and accessibility features that passengers should understand before their journey.

Major Shuttle Systems Serving the Boston Area

Mass General Brigham Transportation Department

The Mass General Brigham Transportation Department operates one of the most extensive hospital shuttle networks in New England. Their shuttles connect multiple facilities across Boston, including Massachusetts General Hospital (MGH), Brigham and Women's Hospital (BWH), and several affiliated health centers. The department manages routes that transport employees between campuses, making it essential for healthcare workers commuting between facilities.

Contact the Mass General Brigham Transportation Department by calling 617-726-2250, Monday through Friday, 8 a.m. to 7 p.m. You can also reach them via email for non-urgent inquiries. For wheelchair-accessible shuttles, the department requests that passengers call at least 24 hours in advance to ensure availability of a shuttle with a wheelchair lift.

Boston University Shuttle Service

The Boston University Shuttle (BUS) provides critical transportation for students, faculty, and staff navigating the university's multiple campuses in the Boston area. BU shuttles operate throughout the year with seasonal schedule adjustments, including summer service changes and special move-in period modifications for students returning to campus each fall.

BU shuttle service typically operates on weekdays with multiple routes connecting key campus locations. The university has implemented various service changes over the years, including adjustments during summer months when fewer students are on campus and modified routes during move-in weekends in late August. Students are encouraged to check the BU Transportation website regularly for the most current schedule information, as routes and stops may change based on university needs and construction projects.

Boston Express Bus Service

Boston Express offers premium intercity bus service connecting Nashua, New Hampshire, directly to Boston and Logan Airport. This service runs seven days a week with multiple daily departures, providing a comfortable alternative to driving for travelers between New Hampshire and Massachusetts. The buses feature modern motor coach amenities and free parking at the Nashua departure location.

Boston Express drops off and departs passengers from East 42nd Street in Manhattan, between 1st and 2nd Avenues, providing convenient access to mid-town Manhattan for travelers. The service follows weekend schedules on major holidays, including Labor Day. Agents are available to assist passengers daily from 4:00 a.m. to 5:30 p.m., or you can send an email inquiry through their website for additional support.

Albany Street Garage Shuttle: Key Route Details

The Albany Street Garage Shuttle operates as part of the Mass General Brigham transportation network, providing employees and visitors with access to parking facilities along Albany Street in Boston's South End neighborhood. This route connects several important locations including the Power Plant Lot (next to 710 Albany Street) and the 610 Albany Street Garage.

For passengers using public transit, the Albany Street Garage Shuttle connects with Ruggles Station on the MBTA Orange Line, providing access to the commuter rail and local bus routes. The shuttle stops along Albany Street include connections at Atkinson Street, Bradston Street, and Gerard Street, making it a versatile option for those working or visiting the medical campus area.

Ruggles Station Shuttle: Connecting to Public Transit

The Ruggles Station Shuttle provides a critical link between Mass General Brigham facilities and Boston's public transportation network. This shuttle connects employees and visitors with Ruggles Station, located on the MBTA Orange Line, as well as multiple bus routes and commuter rail connections. The shuttle route includes stops at 710 Albany Street and the Crosstown Center location.

The Ruggles Shuttle operates on weekdays starting at 5 a.m., with buses arriving approximately every 20 minutes throughout the day. This frequent service makes it reliable for daily commuters who need to transfer between shuttle services and the MBTA. The route serves multiple stops including Southampton Street (near Red Dog Pet Spa), Topeka Street, South Bay Avenue, and Hampden Street, covering a significant portion of the medical campus area.

Andrew Station Shuttle: Accessing the Red Line

While not explicitly detailed in the provided public information, the Andrew Station Shuttle typically connects Mass General Brigham facilities with the Andrew Station on the MBTA Red Line. This connection is vital for employees and visitors traveling from southern Boston neighborhoods and suburbs who prefer using the Red Line over other transit options.

Shuttles serving Andrew Station provide connections to the Red Line, which runs through downtown Boston and connects to Cambridge and Quincy. The route typically includes stops at key hospital campuses and employee parking facilities, making it a comprehensive option for multi-modal commuting.

Accessibility Information for Boston Shuttles

Accessibility is a priority for Boston's major shuttle services, though specific accommodations vary by route. The Mass General Brigham Transportation Department notes that all shuttles are wheelchair accessible except for the following routes: BWH – 65 Landsdowne St., Charlestown Health Center – Parking, BWH – 111 Cypress, Assembly – BWH, Assembly – MGH, Assembly – Station, MGH – Charlestown Health Center, North End Waterfront Health Center, and MGH – 65 Landsdowne St.

Passengers requiring wheelchair-accessible vehicles should contact the Mass General Brigham Transportation Department at 617-726-2250 with at least 24 hours advance notice. This ensures the appropriate shuttle with a wheelchair lift is available for your trip. Service is also available by request to Crosstown Center and 801 Albany Street for passengers who need special accommodations.

Download the Passio GO App for Real-Time Shuttle Tracking

Many Boston shuttle services, including Mass General Brigham, have integrated with the Passio GO app to provide passengers with real-time tracking capabilities. The Passio GO app allows riders to view current shuttle locations, estimated arrival times, and route maps directly from their smartphones. This technology significantly improves the commuting experience by reducing wait times and helping passengers plan their journeys more efficiently.

The Passio GO app is available for both Android and iOS devices, making it accessible to virtually all smartphone users. Simply search for "Passio GO" in your device's app store, download the application, and select your relevant shuttle system to start tracking vehicles in real-time. The app displays shuttle stops along each route, upcoming arrival predictions, and service alerts that may affect your commute.

Service Changes and Schedule Updates

Shuttle services throughout Boston regularly update their schedules to accommodate seasonal demand, university calendars, and operational needs. Recent updates from Boston University indicate schedule changes taking effect at the beginning of each semester, with modified routes during move-in periods in late August and reduced service during summer months when campus population decreases.

For Logan Airport shuttle service, passengers should note that Boston Express implemented a new stop at Terminal C effective Monday, August 24, 2026. Travelers using this service will be picked up at the orange Scheduled Bus sign outside of Door C-102. Always check for travel updates before your journey, as shuttle stops and schedules can change with minimal notice.

Comparison of Boston Area Shuttle Services

Service Hours Frequency Key Connections Accessibility
Mass General Brigham Mon-Fri, 5am-7pm Every 20 min MGH, BWH, Ruggles, Albany St Most routes accessible
BU Shuttle Mon-Fri, varies by route Varies Campus buildings, housing Contact BU Transportation
Boston Express Daily, 4am-5:30pm Multiple daily trips Logan, Manhattan, Nashua Fully accessible

Contact Information for Boston Shuttle Services

For the most accurate and up-to-date information, passengers should contact shuttle services directly. The Mass General Brigham Transportation Department can be reached at 617-726-2250, available Monday through Friday from 8 a.m. to 7 p.m. Boston Express customer service agents are available daily from 4:00 a.m. to 5:30 p.m. Boston University Transportation can be contacted through the university's main transportation office for shuttle inquiries and schedule information.

Frequently Asked Questions About Boston Shuttles

What shuttle services are available for Logan Airport?

Boston Express provides daily shuttle service to Logan Airport from Nashua, New Hampshire, with multiple daily departures. Additionally, Mass General Brigham operates shuttles that may connect employees and patients to various airport terminals. Check individual service websites for specific routes and schedules.

Are Boston shuttles wheelchair accessible?

Most Boston shuttle services offer wheelchair-accessible vehicles, though some specific routes may not have accessible options. For Mass General Brigham shuttles, contact 617-726-2250 at least 24 hours in advance to request an accessible vehicle. Boston Express and BU Shuttle services are generally fully accessible.

How can I track shuttle locations in real-time?

Download the Passio GO app from your smartphone's app store to track Mass General Brigham shuttles in real-time. The app shows current vehicle locations, estimated arrival times, and route maps. Other shuttle services may have their own tracking applications or website features.

What is the frequency of Mass General Brigham shuttles?

The Ruggles Station Shuttle and other Mass General Brigham routes typically operate with buses arriving approximately every 20 minutes on weekdays starting at 5 a.m. Frequency may vary during off-peak hours and certain routes may have different schedules.

Can I bring children on Boston shuttles?

Boston Express allows children 15 and younger to ride free when accompanied by an adult purchasing a full-fare ticket. Additional children are eligible for a child fare, which is half the applicable adult fare. Check individual shuttle services for their specific child passenger policies.

How do I contact Mass General Brigham Transportation?

You can reach the Mass General Brigham Transportation Department by calling 617-726-2250, Monday through Friday, 8 a.m. to 7 p.m. For non-urgent inquiries, email the department through the contact form on their website.

Do Boston shuttle services operate on weekends?

Most hospital and university shuttles operate Monday through Friday only. Boston Express intercity service operates seven days a week, including weekends and most holidays. Always check the specific service schedule, as holiday schedules may differ from regular operations.